CSC e-Governance Services India Limited (CSC-SPV) is not a law firm, and the employees or associates of CSC-SPV are not acting as attorneys. CSC-SPV cannot provide legal advice and is not permitted to engage in the practice of law.

The Tele-Law Service is provided in partnership with Department of Justice (GOI) and CSC-SPV through CSCs to those citizens belonging to marginalized section of society in need of legal services or those who do not have access to information about possible legal rights, remedies, defenses, options, selection of forms or strategies.

Consultation to citizens through Para Legal Volunteers of Tele-Law services contains only general legal information. The legal information given by Para Legal Volunteers of Tele-Law is not legal advice and should not be treated as such. CSC-SPV makes no warranty or representation, express or implied, that the legal information given to citizens by the Para Legal Volunteers will be constantly available, or is true, accurate, complete, current or non-misleading.

No lawyer-client, solicitor-client or attorney-client relationship shall be created between the Para Legal Volunteers and the citizen or between CSC and the citizen through the use of Tele-Law Services.

Legal consultations given by Panel Lawyers of Tele-Law are provided by CSCs through interactive features such as Video Conferencing Facility (VCF), Chat and Telephone that allow users to communicate with the Panel Lawyers. Citizens may be informed and mindful that, because of the limited nature of communication through Tele-Law’s interactive features, any legal advice or opinion you may receive from the Panel Lawyers through the use of VCF, chat or phone is likely to be incomplete and may even be misleading. Due to the nature of the World Wide Web, such communications also may not necessarily be secure or confidential. Citizens hereby acknowledge that disclosure of electronic communications sent through the Tele-Law service may occur and merely initiating contact with the Panel Lawyer does not create a Lawyer–client relationship between Citizen and Panel Lawyer. Therefore any assistance you may receive from our Panel Lawyers does not constitute specific advice, but should be treated as general legal advice or counseling and accordingly should not be relied upon without further independent confirmation. Citizen must not rely solely on the legal information provided through Tele-Law as an alternative to legal service from an independent lawyer or other professional legal services provider in your area. Citizen should not delay seeking alternative legal advice, disregard legal advice, or commence or discontinue any legal action solely because of information given through Tele-Law.

The legal opinion given by the Panel Lawyer is responsibly provided by the lawyer based on the information, facts and documents submitted by the citizen. The panel lawyer is individually and solely responsible for the quality and accuracy of the legal opinion given to the citizen. Citizen is individually and solely responsible for the accuracy of information, facts and documents provided to the Panel Lawyer. CSC-SPV does not warrant the validity and accuracy of information submitted by Citizen or Panel Lawyer. CSC-SPV does not guarantee the quality of any opinion given by Panel Lawyer.

Citizens hereby release, acquit and forever discharge CSC from any and all claims, demands, losses, injuries, liability, or damages of any kind and nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way connected with Tele-Law Service, any disclosure resulting from citizen’s use of the Tele-Law Service, any conflict of interest or ethical violation arising out of any use of the Tele-Law Service.

The portal is multilingual (i.e. Hindi, Urdu, Assamese, Bengali and Urdu). If there is any difference in the translation the English version will prevail.

Nothing in this disclaimer limits or excludes any act of fraud or fraudulent misrepresentation; activities not permitted under applicable law; or activities that may not be excluded under applicable law.